Wednesday we went to the store training in the morning where we didn’t actually work, just learned the right way to do weekly paperwork and asked a million related and unrelated questions. My teammates J.S. and P.P. got into a bit of a spat after J.S. asked a question of our trainer which P.P. intercepted and answered instead. J.S. was annoyed because he wanted the trainer to answer it, and also thought that P.P. was making him feel stupid for asking the question. Drama.
After that we went back to training for the afternoon where we wrapped up the daily paperwork training then learned some efficiency techniques and watched a funny video on customer service called Give ‘Em The Pickle by the guy that started Farrell’s. After class I went to Outback for dinner since it’s right in front of my hotel. Or at least that’s my excuse.
Today we have our second quiz. This one is on the daily paperwork with a bit about efficiency and customer service. This one is Open Book, so it shouldn’t be too bad. Then we start learning about weekly paperwork and then go back to store training in the evening, so it’s gonna be another long day.